It’s The Must Have Ingredient That Flows Through the Very Core Of Every Dynamic Thriving Business
It promotes positivity, drives enthusiasm, builds trust. It creates a harmonious encouraging environment that people enjoy working in. So, how can we boost your business’ performance?
So, what is this wizardly ingredient? … Its culture – Workplace Culture.
And its standing, in the league table of ‘reasons to work at a particular company’, is higher than ever. If it was a football team it would be right up there challenging for a Champions League spot!
The fact is that salary level alone will not attract the best people, nor will it retain them. At a time when mental health is no longer a taboo subject, people expect a working environment that has regard for their wellbeing. Business leaders need to be resolute in creating that environment.
Snoozers are losers. Be proactive.
Take the initiative, own your organisations distinct values. Shape its culture. Set the tone.
Because your workplace culture cannot be left to chance. You may have a great management team, supportive colleagues, and pleasant surroundings. Your whole working world could be just hunky-dory.
But that applecart is very easily upset. A change in personnel, increased work pressure, a strained relationship; and that’s it. Your free-from-strife world gone in a flash!
A great workplace culture keeps that applecart upright; on the ground, where it belongs
Why? Because it establishes boundaries not to cross, constraints and principals to abide by, and a sense of responsibility to maintain harmony.
How to improve your Workplace Culture
Reader Alert! The customary bullet list has been discontinued.
Worry not. There’s a gazillion of them on the World Wide Web. If they’re your bag, then Google is your friend. Fill yer boots!
If you’re still with me after that bombshell; consider this.
Every bullet pointed sentence of wisdom that shows ways to improve your culture will ‘give a nod’ to one or more of the following attributes.
TRUST RESPECT HONESTY COMMUNICATION
Incorporate them into every nook and cranny of your business. Every decision, conversation, action, dispute or anything else. Make sure you communicate clearly and honestly. Treat people with respect and trust them.
Of course, for this to work, it needs the buy in of all concerned. But it’s an easy sell. It’s a win-win situation, and everybody’s working lives improve.
This is not an easy option though. It’s a code of conduct that everyone within the company is expected to follow. It should be monitored, measured, and reported on.
Extra work? Yes of course. But there is pay-back for the business. Here’s why.
Bullet list fans still with me, this is for you.
- Improved productivity
- Higher quality of work
- Better customer experience, going the extra mile
- Staff retention
- Easier, faster more successful recruitment.
Workplace culture and recruitment.
They go hand in hand. Recruitment can be a minefield. Making the wrong choice is expensive and impacts on the whole organisation.
We have a tool that can give you insight into how much a bad hire is costing your business – The Staff Attrition Calculator. You will gain the necessary knowledge to make better and asserted business decisions when trying to retain your new staff and boost your business’ performance.
How familiar is this situation to you?
You’ve interviewed a candidate. Salary is agreed, and they have more qualifications than you can shake a stick at. They can start next week, and they support the same team as you.
But there’s something niggling away in your subconscious, and you don’t know what it is. You’re asking yourself “will they fit in?”
Or put another way, you’re not sure they’re a match for your workplace culture.
Will they remain calm and respectful with those around them when the pressure is on. Can they communicate with others that may not on the same intellectual level. What happens if they make a mistake, will they be honest and come clean or lay the blame elsewhere?
And most importantly how will they react when Simon insists on opening his window when its 5 degrees below outside?
None of this is easy to decide. Openness and honesty from both parties is the name of the game here. If your visions of workplace culture appear to be worlds apart, it’s probably best all round to walk away.
Don’t underestimate the importance of preserving the culture of your workplace. It’s a valuable asset. Recruit wisely. The only effect that new employees should have on your culture is to enhance it.
If it’s good enough for Apple
If you’re still in any doubt about how instrumental a good culture can be for your business, I’ll leave you with this quote from Tim Cook, CEO of Apple:
“Ultimately, it’s on the company leaders to set the tone. Not only the CEO but the leaders across the company. If you select them so carefully that they then hire the right people, it’s a nice self-fulfilling prophecy.”